eBay UK OptionsFor the time being, we’re acquiring a lot of calls resulting from The present instances. As a result, customer service hold out situations are for a longer period than regular.
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Buyers will likely be unable to gather their orders, these might be processed for a return and despatched back again to you by using Royal Mail at no more cost. Upon getting gained a returned merchandise, you'll need to problem a refund to the customer.
You can find sizeable delays to several international locations right now on account of a scarcity of available transport one-way links and suspension of particular region’s postal functions. Please visit Royal Mail’s Intercontinental Incident Bulletin for further more updates here. Returns To help you guidance our purchasers and sellers with objects returned through this era, We have now used new temporary extensions to our returns and eBay A reimbursement Promise plan:
In which goods are transported by means of street (primarily Europe) Now we have experienced to extend delivery situations due to delay crossing borders and native constraints. Unexpected emergency listing restrictions
Deliveries won't be accepted, and parcels will likely be despatched back to you through your primary carrier provided that a returns handle was supplied. Once you've been given a returned item you read more need to difficulty a refund to the buyer.
International Transport Programme The Worldwide Delivery method remains open up and Lively to all suitable countries (except Ukraine). We are working with all the logistics providers globally to make sure the movement of orders from the UK to our international consumers in these uncertain instances. In which items are frequently transported by means of air (generally US, Australia, New Zealand), Now we have had to extend shipping instances because of limits on business planes, nevertheless these parcels remain staying processed and delivered.
If you are having difficulties to dispatch your objects everyday due to The present predicament, you could adjust your dispatch time on Each and every listing or in bulk.
We'll sweep all other classes for restricted or banned objects stated outside the house the authorised types. All banned or limited items placed in the wrong categories will probably be eliminated, whether or not the vendor is accredited.
Shipping and delivery and returns updates Approximated Supply Working day(s) We're actively working with carriers and Worldwide logistics suppliers to be familiar with and monitor their operational status, functionality and make improvements to shipping estimates as we deem necessary.
Because it stands, We now have designed some adjustments on website for domestic deliveries. Remember to see variations below for particular providers.
You should allow them to know if there'll certainly be a hold off in delivery and try to make certain your managing situations Actually reflect the current situations.
Should you be registered for VAT, then you can assert back the VAT of your item Charge and eBay ultimate worth fee but The federal government will even take 20% of Anything you charged your purchaser.